Nothing gets lost
Your exchanges stay, grouped by date. Pick up the conversation from three weeks ago, rename it, delete it.
The right value, or nothing at all.
Hey JP answers with the exact passage from the manual — make, model, page. And when he does not have it, he tells you, instead of inventing a figure you would carry down to the boiler room.
Vaillant ecoTEC plus showing F.28, what’s the check procedure?
F.28 is a failed ignition at start-up. Check, in order: gas cock open, gas inlet pressure, then the ignition electrode and its lead.
Open the source and read the passage yourself before you touch the gas valve.
What this drew onSource 01Vaillant ecoTEC plus, installation and maintenance instructions, fault codes
Vitodens 200-W showing E10, what’s the check procedure?
I do not have any information on code E10 for the Vitodens 200-W in my documentation.
I will not guess a procedure on a gas appliance: the fault code list is in Viessmann's service instructions.
No reliable source → Hey JP abstains
Today, the first time you sign in
Calculators on NBN, EN and NF standards.
Not an AI that “estimates”. Arithmetic over Belgian standards, which refuse rather than hand you a doubtful figure. Pick a tool to watch it run.
1/5Boiler output140 m², K35 → 11.28 kW recommended
2/5Ventilation flow rates2 rooms → 173.9 m³/h supply
3/5Duct sizing174 m³/h → Ø 160 mm standard size
4/5Expansion vessel30 kW, 7 m static head → 35 l vessel
5/5Radiators1500 W at 55/45 → 2950 W in the catalogue
Your own manuals, in his answers.
Manufacturer documentation does not cover everything. Your internal procedures, your job sheets, the manual for a machine only you service: drop them in, and Hey JP answers from them.
Drop the manual in
PDF, Word or image, 25 MB per file, several at once. You fill in the make, the model and the year, and you choose whether the document stays with your company or goes to the community.
The document waits, its fields filled in, before you send it. It joins the base
Processing starts on its own. Every document shows its state — pending, processing, ready — with its make, its model, its size and who added it.
“1 document added. Processing starts.” Ask your question
Hey JP answers from your document and shows which one. You open the source to read the exact passage, and you decide.
The answer, and beneath it the document that produced it.
In the same conversation
The ƒ(x) button in the composer opens a calculator, and its result goes into the exchange — assumptions and warnings included.
Machine by machine
Narrow from the make, to the discipline, to the model printed on the casing, to the exact unit in front of you — and see every document and fault code Hey JP holds on it.
In the workshop.
What is being built right now, and what each one will change in your day.
Coming
The certificate signed before you leave the cellar
Hey JP will pre-fill the regulatory certificate. You will confirm it, the client will sign it.
- 1Photo of the nameplate → brand, model, type code, year, category
- 2Photo of the analyser ticket → CO, CO₂, O₂, flue temperature, efficiency
- 3Photo of the installation → timestamped, archived
- 4Verdict COMPLIANT / NON-COMPLIANT, with the threshold detail behind it
- 5The client signs on screen → certificate sent by email, invoice behind it
Gas (Cerga) and oil (Cedicol) certificates, under Walloon AWAC regulation.
Coming
Hands-free and off-network
Voice control for the boiler room, and the brands you work with kept on the device when there is no signal.
- Ask out loud, hands still in the boiler
- The answer read back to you, phone left in your pocket
- Your reference brands kept on the device, readable with no signal
Coming
Scheduling and team
Appointments per engineer, statuses, durations — office and field on the same view.
- The day's appointments per engineer, with the address and the installation
- A status you move from the van: on the way, on site, done
- The office sees what the van sees, without calling
Coming
Client records and compliance
Every client, their installations, and everything already done to them.
- One record per installation: nameplate, brand, model, year, category
- The history of past visits, with the photos taken on site
- What was set last time, in front of you before you go back down
What Hey JP costs
The plans on sale, at the price the product will actually charge — pick one and your workspace is ready in minutes.
Starter
For one engineer who asks Hey JP on every job.
€ 49.99 / month
billed monthly
€ 41.67 / month
billed € 499.99 a year · save 17%
First 7 days of use free
- 1 user
- Every calculator, each naming the standard it applies
- Every answer opening on the passage it came from — or no answer at all
- Your own workspace address, and the people you invite onto it
- Not includedYour own manuals and procedures, answered from like the rest
- Not includedSingle sign-on (SSO)
- Not includedCustom domain
Pro
Recommended
For a shop where every engineer asks Hey JP, every day.
From € 99.99 / month
billed monthly
€ 83.33 / month
billed € 999.99 a year · save 17%
5 users included, then € 20 per extra user / month
First 7 days of use free
- As many users as you need
- Every calculator, each naming the standard it applies
- Every answer opening on the passage it came from — or no answer at all
- Your own workspace address, and the people you invite onto it
- Your own manuals and procedures, answered from like the rest
- Single sign-on (SSO)
- Custom domain
Compare the plans
| Starter | Pro | |
|---|---|---|
| Users | 1 user | As many users as you need |
| Each extra user | — | € 20 / month |
| Free trial | 7 days of use | 7 days of use |
| Every calculator, each naming the standard it applies | Included | Included |
| Every answer opening on the passage it came from — or no answer at all | Included | Included |
| Your own workspace address, and the people you invite onto it | Included | Included |
| Your own manuals and procedures, answered from like the rest | Not included | Included |
| Single sign-on (SSO) | Not included | Included |
| Custom domain | Not included | Included |
Prices exclude VAT. Nothing to pay to start: the free days of use come first, then your plan asks for payment at your next sign-in.
Ask the first question.
One manual, one page, one year. See Hey JP answer on your own equipment.